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Contact us

The Metropolitan Water Directorate is a unit of the NSW Department of Finance and Services. 

Sydney office: McKell Building, 2-24 Rawson Place, Sydney NSW 2000

Newcastle office: State Government Office Block, 117 Bull Street, Newcastle NSW 2302

  • T: 1800 503 866 (calls are free from land-lines but calls from mobiles will be charged at the regular rate)
  • E:
  • TTY: 1300 301 181

ABN 81 913 830 179

Contact us using the form below. For other water-related enquiries and organisations, see other contacts »